Delivery & Payment FAQ

Delivery

1Where do you deliver?

We currently deliver all over West Malaysia.

2How do you deliver?

We use a mix of our in-house rider and third party couriers.

3When will I expect my orders?

For deliveries within Penang, you orders will be received within 2 business days.  For deliveries to the rest of West Malaysia, orders will arrive within 3 to 7 business days.

Should there be a specific time required, store pick-up is an option.

4How much is the delivery fee?

We offer FREE DELIVERY within Penang for orders above MYR140 .

For orders outside Penang, we offer FREE DELIVERY for purchases above MYR480 in West Malaysia.

5Can I pick-up my order?

Yes, we have two pick-up points:

  • Christoph's (55 Lorong Stewart) between 4PM and 10PM from Tuesday to Saturday.
  • The Hide (3/F Chinese Merchant Club, Arena Curve) between 11AM and 8PM from Monday to Friday.

Payment

1What are your payment methods?

We currently accept payments through Touch n Go, DuitNow Transfer or Debit Bank Transfer.  

We also accept cash on delivery for orders within Penang.

2Where do I send proof of payment for bank and online transers?

Please send a copy of the deposit slip thru WhatsApp to 0108010188.

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